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I can't log in.

I have forgotten my password. How can I change it?


I forgot which e-mail address I am registered with at M-Login. What should I do?


I have used Meine SWM before, but I can't log in with my data. Why?


I can't log in because I don't receive the e-mail to reset my password. Why?


My M-Login account has been suspended.

How can I unblock my M-Login account?


I can't log in to Meine SWM or enter / view my data.

I have used Meine SWM before, but I can't log in with my data. Why?


I can't log in because I don't receive the e-mail to reset my password. Why?


I forgot which e-mail address I am registered with at M-Login. What should I do?


Why can't I access Meine SWM via the M-Login?


I can't link Meine SWM to my contract because a link already exists. Why?


I have questions about the verification of my driver's license.

Why doesn't the verification of my driver's license work?


What do I need to pay attention to before starting the verification of my driver's license?


What if I lost my driver's license or my license expired after I verified it?


How does the verification of my driver's license work?


Which driver's licenses can be verified?


In which case will my driver's license be verified and the driver's license data be stored in the M-Login account?


Who performs the verification of my driver's license?


I have questions about my data and it's security.

What data do I have to provide to use the M-Login?


How can I edit my data in the M-Login account?


In which case do I store my driver's license data in my M-Login account?


Is my data secure with M-Login? How is my data protected?


What data do the services receive from me and what are they allowed to do with it?


Am I tracked as a user? Does the M-Login use cookies?


I have questions about the registration process.

How can I register for the M-Login?


What data do I have to provide to use the M-Login?


I can't store SEPA direct debit.

What can I do if entering my SEPA direct debit (IBAN) does not work?


A partner app tells me that I have been blocked for payments. What can I do?


I can't store my credit card.

What can I do if entering my credit card data does not work?


I want to enter a new credit card and suddenly I am redirected to a page of my bank. Why?


I have questions about the means of payment.

What advantages do I have by storing my payment data in the M-Login?


Where can I enter my payment details?


Which means of payment can be stored in the M-Login?


Why do I manage my payment data sometimes in the services sometimes in the M-Login account?


A partner app tells me that I have been blocked for payments. What can I do?


What can I do if entering my SEPA direct debit (IBAN) does not work?


What can I do if entering my credit card data does not work?


I want to enter a new credit card and suddenly I am redirected to a page of my bank. Why?


I do not know how to edit my data.

How can I edit my data in the M-Login account?


How can I manage the sharing of my data?


I no longer want to use my M-Login account or a service.

How can I delete my M-Login account?


Why can't I delete my M-Login account?


How can I delete services and what happens to my data?


Why can't I delete a service?