Accessibility Statement

Status: 09.07.2025

Service Description

The M-Login of Stadtwerke München GmbH allows users to access many digital services related to Munich with just one account. Maintaining the data in the M-Login profile eliminates the need for lengthy registrations for the web and app services of service partners. Profile data is stored in one place in compliance with current security standards. With the consent of the user, services automatically receive only the information they need for usage.

Applicable Requirements

The accessibility requirements for the M-Login are derived from the Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG), particularly from § 14 BFSG in conjunction with § 3 paragraph 1 BFSG, with reference to the ordinance on the Accessibility Strengthening Act (BFSGV).

Fulfillment of Accessibility Requirements

The M-Login meets the essential requirements of the Web Content Accessibility Guidelines (WCAG), version 2.2, at compliance levels A and AA, to ensure that our offering is accessible to as many people as possible.

Non-Accessible Content

None

Disproportionate Burden

None

Consumer Information according to Art. 246 EGBGB

The entity responsible for implementing accessibility is:

Stadtwerke München GmbH
Emmy-Noether-Straße 2
80992 Munich
Phone: +49 800 796 06 54
Email: support@login.muenchen.de

If you notice any shortcomings in the implementation of accessibility or have questions, feel free to contact us: support@login.muenchen.de.

Market Surveillance Authority

The contact details of the responsible market surveillance authority are:

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
Ministry for Labor, Social Affairs, Health, and Equality of the State of Saxony-Anhalt
Department 3 "Social Affairs and Occupational Safety"
Turmschanzenstraße 25
39114 Magdeburg
Phone: (0391) 567 4530
Email: MLBF@ms.sachsen-anhalt.de